Frequently asked questions...
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See all FAQsOrdering a bespoke front door from Morton Doors is simple and transparent. Here’s what you can expect:
- Initial Enquiry & Design Discussion – We discuss your preferred door style (Victorian, Edwardian, 1930s, or bespoke), glazing options, frames, and any additional features.
- Personalised Quote – We provide a clear, detailed quote with no hidden costs.
- Scheduling Production – Once you approve the quote and pay a 50% deposit, your door is scheduled into production.
- Design Stage – You’ll receive a structural diagram, stained glass illustrations (if applicable), and glass options. Unlimited revisions are included, and production only starts once you approve the final designs.
- Production & Craftsmanship – Your door is handcrafted from solid timber, with stained glass panels created to your approved design. Progress photos are shared along the way.
- Delivery – We coordinate a convenient delivery time and provide an estimated arrival window.
- Finishing & Aftercare – Doors arrive primed ready for you to install and add your finish. Our How to Care for Your Door guide provides full instructions.
For a detailed step-by-step overview, you can also read our blog: What to Expect When Ordering a Door from Morton Doors.
We offer free nationwide delivery on all orders. For this service, someone will need to be available on the delivery day to assist the driver with unloading. If you require a two-person delivery team, this can be arranged for an additional cost.
Yes. All our stained glass panels are crafted using traditional techniques. Each design is hand-assembled using individual pieces of coloured glass, carefully cut to shape, and joined with real lead came (a soft, malleable metal that holds the glass in place). The joints are then soldered, and the panel is cemented to add strength and weatherproofing.
This is the same method that has been used for centuries in church windows and period homes, giving each panel its authentic character and lasting quality. Unlike printed or imitation glass, our stained glass has real depth, colour variation, and craftsmanship that you can see and feel.
Yes, absolutely. During the design phase, we’ll share a structural diagram of your door and frame for you to review. After that, if you opt for stained glass you’ll receive scaled illustrations of your stained glass panel, along with a selection of glass swatches chosen by our designer.
You’ll have unlimited revisions at both stages, so we can adjust the designs and explore different glass options until you’re completely happy. Production won’t begin until everything has been fully approved and signed off.
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